Cannot update account details on first install

I am having to debug an issue on a client site behind a firewall that appears to have banned some communications and blocked the initial subscribe/update account details form from working.

Have got a working registered IDE at work, but need to set it up remotely to debug an issue.

Any suggestions?

Hi @nzfarmer1,

You should be able to get around the issue by following this post:


I wondered about the second approach. I see there is a ~/.komodoide folder

Is it sufficient to copy this across?

Copying over the entire ~/.komodoide folder should do the trick, yep, assuming the source and destination computers are Linux.