Cannot get past initial startup


#1

I installed Komodo-Edit-11.0.2-18122.msi.

It installed, created the icons, but when I launch it I cannot get to the inital setup window. I only get a black box with the following in colored text:

import math
class Class: …

I tried reinstalling, uninistalling, and reinstalling, rebooting my machine, etc. Each time I am stuck at the same widow.

I am running the 64 Bit Windows 7 Professional with Service pack 1.

Any ideas on how to fix this issue?


#2

What’s in the logs which can be found C:\Users\ME\AppData\Local\ActiveState\KomodoEdit\11.0.2\pystderr.log

Edited path: had incorrect version 11.2


#3

11.2

WutFace


#4

I logged in at a different location and I was able to complete the setup and use the tool. I then moved back to my office now the menu areas are Black and the editor window is white with text. This is a laptop and it is connected to an HP doc. I attempted disconnecting the doc with no success. I am at a loss.


#5

@hurdb can you look in the log file in the following location:

It can probability tell us more about what is going on.


#6

Yep, still need those logs @hurdb.


#7

Here is the log:
[2018-02-09 08:53:56,552] [INFO] Startup: Welcome to Komodo Edit 11.0.2 build 18122 (platform win32-x86, running on Windows 7 version 6.1.7601)
[2018-02-09 08:53:56,552] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo Edit 11\lib\mozilla\komodo.exe built on Mon Dec 04 18:29:31 2017
[2018-02-09 08:53:58,989] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2018-02-09 08:53:59,394] [WARNING] root: [object Object].logging has been converted to a CommonJS module; use require(“ko/logging”) instead (since Komodo 9.0.0a1).
@chrome://komodo/content/komodo.js:48:1

[2018-02-09 08:54:01,115] [WARNING] console-logger: Expected identifier for pseudo-class or pseudo-element but found ’ '. Ruleset ignored due to bad selector. (1) in chrome://komodo/skin/codeintel.css:1
[2018-02-09 08:54:01,118] [WARNING] console-logger: Unexpected end of file while searching for closing } of invalid rule set. (1) in chrome://komodo/skin/codeintel.css:42
[2018-02-09 08:54:01,979] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
File “”, line 0, in

[2018-02-09 08:54:03,190] [WARNING] keybindings: [F1] was used for ‘cmd_helpHelp’, overriding to use ‘cmd_toggleInteractiveShell’
[2018-02-09 08:54:03,197] [WARNING] keybindings: [Ctrl+0] was used for ‘cmd_goToQuickBookmark_0’, overriding to use ‘cmd_fontZoomReset’
[2018-02-09 08:54:04,431] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_4’
[2018-02-09 08:54:04,433] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_5’
[2018-02-09 08:54:04,433] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_2’
[2018-02-09 08:54:04,433] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_3’
[2018-02-09 08:54:04,434] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_1’
[2018-02-09 08:54:04,436] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_change’
[2018-02-09 08:54:04,436] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘spelling_error’
[2018-02-09 08:54:04,437] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_local_change’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_4’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_5’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_2’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_3’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_1’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_change’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘spelling_error’
[2018-02-09 08:54:04,838] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_local_change’
[2018-02-09 08:54:06,654] [INFO] koInitService: Adding pre startup service for ‘koFileStatusService’: ‘@activestate.com/koFileStatusService;1’
[2018-02-09 08:54:06,908] [INFO] elastic_tabstops: Elastic tabstops loaded.
[2018-02-09 08:54:07,266] [ERROR] CT::margin.js: couldn’t get the insert-color
– EXCEPTION START –
TypeError: this.view.scheme.getInterfaceStyleRaw is not a function

  • stack
    exports.MarginController.prototype._initMarkerStyles@chrome://trackchanges/content/margin.js:59:32
    refreshMarginProperies@chrome://trackchanges/content/margin.js:120:9
    MarginController@chrome://trackchanges/content/margin.js:44:5
    exports.ChangeTracker.prototype.changeTrackingOn@chrome://trackchanges/content/tracker.js:63:19
    ChangeTracker@chrome://trackchanges/content/tracker.js:27:5
    this.onViewOpenedHandler@chrome://trackchanges/content/trackchanges.js:88:26
    this.init/<@chrome://trackchanges/content/trackchanges.js:49:13
    this.init@chrome://trackchanges/content/trackchanges.js:46:1
    xtk.domutils.fireEvent@chrome://xtk/content/domutils.js:187:5
    onloadDelay/<@chrome://komodo/content/komodo.js:464:9
    – EXCEPTION END –
    [2018-02-09 08:54:07,313] [ERROR] CT::margin.js: couldn’t get the delete-color
    – EXCEPTION START –
    TypeError: this.view.scheme.getInterfaceStyleRaw is not a function
  • stack
    exports.MarginController.prototype._initMarkerStyles@chrome://trackchanges/content/margin.js:65:32
    refreshMarginProperies@chrome://trackchanges/content/margin.js:120:9
    MarginController@chrome://trackchanges/content/margin.js:44:5
    exports.ChangeTracker.prototype.changeTrackingOn@chrome://trackchanges/content/tracker.js:63:19
    ChangeTracker@chrome://trackchanges/content/tracker.js:27:5
    this.onViewOpenedHandler@chrome://trackchanges/content/trackchanges.js:88:26
    this.init/<@chrome://trackchanges/content/trackchanges.js:49:13
    this.init@chrome://trackchanges/content/trackchanges.js:46:1
    xtk.domutils.fireEvent@chrome://xtk/content/domutils.js:187:5
    onloadDelay/<@chrome://komodo/content/komodo.js:464:9
    – EXCEPTION END –
    [2018-02-09 08:54:07,332] [ERROR] CT::margin.js: couldn’t get the change-color
    – EXCEPTION START –
    TypeError: this.view.scheme.getInterfaceStyleRaw is not a function
  • stack
    exports.MarginController.prototype._initMarkerStyles@chrome://trackchanges/content/margin.js:71:33
    refreshMarginProperies@chrome://trackchanges/content/margin.js:120:9
    MarginController@chrome://trackchanges/content/margin.js:44:5
    exports.ChangeTracker.prototype.changeTrackingOn@chrome://trackchanges/content/tracker.js:63:19
    ChangeTracker@chrome://trackchanges/content/tracker.js:27:5
    this.onViewOpenedHandler@chrome://trackchanges/content/trackchanges.js:88:26
    this.init/<@chrome://trackchanges/content/trackchanges.js:49:13
    this.init@chrome://trackchanges/content/trackchanges.js:46:1
    xtk.domutils.fireEvent@chrome://xtk/content/domutils.js:187:5
    onloadDelay/<@chrome://komodo/content/komodo.js:464:9
    – EXCEPTION END –
    [2018-02-09 08:54:07,364] [ERROR] CT::margin.js: couldn’t get the insert-color
    – EXCEPTION START –
    TypeError: this.view.scheme.getInterfaceStyleRaw is not a function
  • stack
    exports.MarginController.prototype._initMarkerStyles@chrome://trackchanges/content/margin.js:59:32
    refreshMarginProperies@chrome://trackchanges/content/margin.js:120:9
    MarginController@chrome://trackchanges/content/margin.js:44:5
    exports.ChangeTracker.prototype.changeTrackingOn@chrome://trackchanges/content/tracker.js:63:19
    ChangeTracker@chrome://trackchanges/content/tracker.js:27:5
    this.onViewOpenedHandler@chrome://trackchanges/content/trackchanges.js:88:26
    this.init/<@chrome://trackchanges/content/trackchanges.js:49:13
    this.init@chrome://trackchanges/content/trackchanges.js:46:1
    xtk.domutils.fireEvent@chrome://xtk/content/domutils.js:187:5
    onloadDelay/<@chrome://komodo/content/komodo.js:464:9
    – EXCEPTION END –
    [2018-02-09 08:54:07,388] [ERROR] CT::margin.js: couldn’t get the delete-color
    – EXCEPTION START –
    TypeError: this.view.scheme.getInterfaceStyleRaw is not a function
  • stack
    exports.MarginController.prototype._initMarkerStyles@chrome://trackchanges/content/margin.js:65:32
    refreshMarginProperies@chrome://trackchanges/content/margin.js:120:9
    MarginController@chrome://trackchanges/content/margin.js:44:5
    exports.ChangeTracker.prototype.changeTrackingOn@chrome://trackchanges/content/tracker.js:63:19
    ChangeTracker@chrome://trackchanges/content/tracker.js:27:5
    this.onViewOpenedHandler@chrome://trackchanges/content/trackchanges.js:88:26
    this.init/<@chrome://trackchanges/content/trackchanges.js:49:13
    this.init@chrome://trackchanges/content/trackchanges.js:46:1
    xtk.domutils.fireEvent@chrome://xtk/content/domutils.js:187:5
    onloadDelay/<@chrome://komodo/content/komodo.js:464:9
    – EXCEPTION END –
    [2018-02-09 08:54:07,411] [ERROR] CT::margin.js: couldn’t get the change-color
    – EXCEPTION START –
    TypeError: this.view.scheme.getInterfaceStyleRaw is not a function
  • stack
    exports.MarginController.prototype._initMarkerStyles@chrome://trackchanges/content/margin.js:71:33
    refreshMarginProperies@chrome://trackchanges/content/margin.js:120:9
    MarginController@chrome://trackchanges/content/margin.js:44:5
    exports.ChangeTracker.prototype.changeTrackingOn@chrome://trackchanges/content/tracker.js:63:19
    ChangeTracker@chrome://trackchanges/content/tracker.js:27:5
    this.onViewOpenedHandler@chrome://trackchanges/content/trackchanges.js:88:26
    this.init/<@chrome://trackchanges/content/trackchanges.js:49:13
    this.init@chrome://trackchanges/content/trackchanges.js:46:1
    xtk.domutils.fireEvent@chrome://xtk/content/domutils.js:187:5
    onloadDelay/<@chrome://komodo/content/komodo.js:464:9
    – EXCEPTION END –
    [2018-02-09 08:54:07,788] [ERROR] console-logger: bad script XDR magic number (0) in :0
    Traceback (most recent call last):
    File “”, line 0, in

[2018-02-09 08:54:12,035] [INFO] koInitService: Adding pre startup service for ‘KoMemoryReporter’: ‘@activestate.com/koMemoryReporter;1’
[2018-02-09 08:54:12,039] [INFO] koInitService: Adding pre startup service for ‘koCommandmentService’: ‘@activestate.com/koCommandmentService;1’
[2018-02-09 08:54:13,016] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_4’
[2018-02-09 08:54:13,017] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_5’
[2018-02-09 08:54:13,017] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_2’
[2018-02-09 08:54:13,017] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_3’
[2018-02-09 08:54:13,019] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_1’
[2018-02-09 08:54:13,019] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_change’
[2018-02-09 08:54:13,020] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘spelling_error’
[2018-02-09 08:54:13,022] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_local_change’
[2018-02-09 08:54:15,312] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20Edit%2011/lib/mozilla/components/koamAddonManager.js:138


#8

It looks like you might be trying to load an unsupported colorscheme into Komodo and Komodo isn’t taking it very well.

Shutdown Komodo and in the same folder that you found pystderr.log, rename prefs.xml and prefs.xmlc. Then start Komodo. That should help.

  • Carey

#9

I did and started the Komodo Install. I now have the original black setup screen I started with.

Here is the updated log:

[2018-02-09 11:14:46,301] [INFO] Startup: Welcome to Komodo Edit 11.0.2 build 18122 (platform win32-x86, running on Windows 7 version 6.1.7601)
[2018-02-09 11:14:46,302] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo Edit 11\lib\mozilla\komodo.exe built on Mon Dec 04 18:29:31 2017
[2018-02-09 11:14:47,244] [WARNING] koLess: Clearing local and file cache
[2018-02-09 11:14:47,246] [WARNING] koLess: [Exception… “Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.remove]” nsresult: “0x80520012 (NS_ERROR_FILE_NOT_FOUND)” location: “JS frame :: chrome://komodo/content/library/less.js :: koLess_cache_clear :: line 611” data: no]
[2018-02-09 11:14:47,555] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2018-02-09 11:14:48,799] [ERROR] koProjectService: project_window_data:: getMostRecentWindow did not return a window
[2018-02-09 11:14:48,914] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
File “”, line 0, in

[2018-02-09 11:14:49,881] [ERROR] koProjectService: project_window_data:: getMostRecentWindow did not return a window
[2018-02-09 11:14:50,026] [ERROR] koProjectService: project_window_data:: getMostRecentWindow did not return a window
[2018-02-09 11:14:50,272] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_4’
[2018-02-09 11:14:50,272] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_5’
[2018-02-09 11:14:50,272] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_2’
[2018-02-09 11:14:50,272] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_3’
[2018-02-09 11:14:50,273] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_1’
[2018-02-09 11:14:50,273] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_change’
[2018-02-09 11:14:50,273] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘spelling_error’
[2018-02-09 11:14:50,273] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_local_change’
[2018-02-09 11:14:50,299] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_4’
[2018-02-09 11:14:50,299] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_5’
[2018-02-09 11:14:50,301] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_2’
[2018-02-09 11:14:50,301] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_3’
[2018-02-09 11:14:50,301] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_1’
[2018-02-09 11:14:50,301] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_change’
[2018-02-09 11:14:50,302] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘spelling_error’
[2018-02-09 11:14:50,302] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_local_change’
[2018-02-09 11:14:50,308] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_4’
[2018-02-09 11:14:50,309] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_5’
[2018-02-09 11:14:50,309] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_2’
[2018-02-09 11:14:50,309] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_3’
[2018-02-09 11:14:50,309] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_cursor_1’
[2018-02-09 11:14:50,309] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_remote_change’
[2018-02-09 11:14:50,309] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘spelling_error’
[2018-02-09 11:14:50,309] [WARNING] koScintillaSchemeService: applyScheme:: no indicator for name ‘collab_local_change’
[2018-02-09 11:14:50,632] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20Edit%2011/lib/mozilla/components/koamAddonManager.js:138


#10

I’m confused now. Are you saying the issue went away at some point on this computer? Are you sure you moved those files aside? You’re still loading an invalid color scheme it looks like. Please confirm the path of the files you moved.

If the paths are correct try renaming the ActiveState directory in that path and restarting Komodo.

  • Carey

#11

Sorry, I wrote my response in a hurry. I renamed the files and restarted and got the initial setup window. I even tried uninstalling the software and deleting the local directory then reinstalling. I get the same errors every time.

The latest error codes are from after the reinstall.


#12

@hurdb, and you tried renaming ActiveState directory to move everything aside? FYI, a reinstall has no effect on these AppData files. They persist between installs so your preferences are erased on every upgrade.


#13

I removed the AppData files before installing again. This forced the tool to rebuild the files. I also renamed, deleted, moved, etc the AppData file with no effect.

Please let me be clear, I have tried removing the preset files multiple times and in different ways with the same results.


#14

Do these troubleshooting steps help?

http://docs.activestate.com/komodo/11/manual/trouble.html#komodo-has-weird-graphical-artifacts


#15

Yes, the alternate option worked:
Alternatively if you cannot access Komodo’s UI at all you can:

  1. Shut down Komodo
  2. Open the XRE/prefs.js file from your [[profile folder|Where-does-Komodo-keep-settings-data]], create it if it does not already exist.
  3. Append the following at the end of the file: user_pref(“layers.acceleration.disabled”, true);
  4. Save and start Komodo

#16

Thanks for jumping in @nathanr. Glad we finally got you sorted @hurdb. Sorry it took so long.

  • Carey

#17

Yes, I appreciate it as well. I was hoping it was something that simple. Thanks for your help.

I also want to thank you guys for a great tool. I use it on my Mac regularly, I know it took a bit to get it running on my PC as well, but I look forward to using it there as well.

Thanks again for your time.


#18

I tried the above listed procedure but I still got the black page and " import math…" option. I am using Windows 10.


#19

@Tariah7, I’m having trouble connecting what you’ve written to this issue. Where are you seeing “import math”? Are you not able to get passed the start up dialog?

A screenshot of what you’re seeing would be helpful.

  • Carey