Saving private key failed with: The system cannot find the path specified

bits-za · January 16, 2020, 7:55pm

ActiveState Platform login works with Komodo IDE 11.
ActiveState Platform login fails with Komodo IDE 12.
Microsoft Windows [Version 10.0.18363.592] 64 bit
I notice in
Users\me\AppData\Local\ActiveState
there are 2 directories
Komodo IDE\ActiveState Komodo IDE 11\lib\mozilla\empty
Komodo IDE\ActiveState Komodo IDE 12\lib\mozilla\empty
and
KomodoIDE\11.1
KomodoIDE\12.0\

In
KomodoIDE\12.0\pystderr.log
[2020-01-16 16:40:37,520] [ERROR] Platform Login: Could not save private key, error: The system cannot find the path specified.
Traceback from ERROR in ‘Platform Login’ logger:
Logger.prototype.error@chrome://komodo/content/sdk/logging.js:411:27
login/</<.onFail@chrome://komodo/content/login/login.js:224:25
runSh/<@chrome://state/content/js/sdk/tool.js:297:17
emit@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/event/core.js:96:9
initialize/proc<.done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process.js:84:13
_done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process/subprocess.js:1025:25
injectOpenHandler/tw.openDialog@chrome://komodo/content/global.js:120:22
openDialogWrap@chrome://komodo/content/komodo.js:629:19
ko.windowManager.openWindow@chrome://komodo/content/library/windowManager.js:113:16
this.loginDialog@chrome://komodo/content/sdk/auth.js:143:1
openLoginDialog@chrome://komodo/content/komodo.js:31:25
authenticateUser/<@chrome://komodo/content/komodo.js:27:67
this.authenticated@chrome://komodo/content/sdk/auth.js:39:13
authenticateUser@chrome://komodo/content/komodo.js:27:5
onloadDelay/</<@chrome://komodo/content/komodo.js:454:13

careyh · January 16, 2020, 8:09pm

Hi @bits-za,

Thanks for creating this post. There must be more to your logs than that. Could you share the whole log file?

Also, could you reproduce the issue then see if there is another log file at %LOCALAPPDATA%\ActiveState\KomodoIDE\12.0\XRE\state\log.txt.

-Careh

bits-za · January 16, 2020, 8:38pm

Hi @careyh

The logfile is full of @something entries, so a copy and paste is failing. I have no idea how to attach file to a post. Can you point me in the right direction?

There is no C:\Users\Me\AppData\Local\ActiveState\KomodoIDE\12.0\XRE\state directory.

careyh · January 16, 2020, 8:56pm

@bits-za,

Wrap the contents in a triple back-tic “```” block.

eg.

This is all   
with in @backtick block

bits-za · January 17, 2020, 4:54am

[2020-01-16 16:40:07,052] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\komodo.exe built on Tue Jan 14 10:21:05 2020
[2020-01-16 16:40:09,895] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2020-01-16 16:40:10,098] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:10,552] [INFO] Platform Auth: Using API URL: https://platform.activestate.com//api/v1
[2020-01-16 16:40:10,552] [WARNING] root: [object Object].logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1).
    @chrome://komodo/content/komodo.js:15:1

[2020-01-16 16:40:12,068] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:12,459] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset'
[2020-01-16 16:40:12,506] [WARNING] ko.widgets: Pref path doesn't exist: windowWorkspace, 1
[2020-01-16 16:40:12,818] [WARNING] ko.widgets: Could not restore widget unittest-widget
[2020-01-16 16:40:12,834] [WARNING] ko.widgets: Could not restore widget symbolbrowser-widget
[2020-01-16 16:40:13,286] [DEBUG] ko.launch: versioncheck on http://docs.komodoide.com/changelog/12
[2020-01-16 16:40:13,584] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1'
[2020-01-16 16:40:14,615] [INFO] codeintel/process: Starting CodeIntel
[2020-01-16 16:40:14,615] [DEBUG] codeintel/process: PYTHONPATH: C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\python\..\lib\python2.7;C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\support\dbgp\pythonlib;C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\extensions\codeintel@activestate.com\content\..\pylib\codeintel\lib;C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\extensions\codeintel@activestate.com\content\..\pylib\codeintel\env\Lib\site-packages
[2020-01-16 16:40:14,911] [INFO] elastic_tabstops: Elastic tabstops loaded.
[2020-01-16 16:40:14,973] [INFO] komodospellchecker: Spell checker loaded.
[2020-01-16 16:40:14,973] [INFO] komodospellchecker: Using dictionary en-US
[2020-01-16 16:40:16,427] [ERROR] koAppInfo: Failed to check version of executable C:\Users\Me\AppData\Local\Microsoft\WindowsApps\python3.exe
Traceback (most recent call last):
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\components\koAppInfo.py", line 190, in _isValidExecutable
    isvalid = self._isValidExecutableVersion(exe)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\components\koAppInfo.py", line 162, in _isValidExecutableVersion
    versionParts = invocationutils.split_short_ver(ver, intify=True)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\python\komodo\invocationutils.py", line 94, in split_short_ver
    raise ValueError("%r is not a valid short version string" % ver_str)
ValueError: '' is not a valid short version string
[2020-01-16 16:40:16,693] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:16,802] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,036] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,223] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,334] [ERROR] koAppInfo: Failed to check version of executable C:\Users\Me\AppData\Local\Microsoft\WindowsApps\python.exe
Traceback (most recent call last):
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\components\koAppInfo.py", line 190, in _isValidExecutable
    isvalid = self._isValidExecutableVersion(exe)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\components\koAppInfo.py", line 162, in _isValidExecutableVersion
    versionParts = invocationutils.split_short_ver(ver, intify=True)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\python\komodo\invocationutils.py", line 94, in split_short_ver
    raise ValueError("%r is not a valid short version string" % ver_str)
ValueError: '' is not a valid short version string
[2020-01-16 16:40:17,348] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,473] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,584] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,693] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,818] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:17,943] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:18,084] [ERROR] console-logger: TypeError: n is undefined (2) in chrome://komodo/content/contrib/commonjs/underscore.js:5
Traceback (most recent call last):
  File "chrome://komodo/content/contrib/commonjs/underscore.js", line 5, in 

[2020-01-16 16:40:18,098] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:18,177] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koLessProtocolHandler.js:154
[2020-01-16 16:40:18,177] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koLessProtocolHandler.js:154
[2020-01-16 16:40:18,177] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koLessProtocolHandler.js:154
[2020-01-16 16:40:18,240] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koamAddonManager.js:138
[2020-01-16 16:40:18,427] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:18,770] [INFO] koInitService: Adding pre startup service for 'KoMemoryReporter': '@activestate.com/koMemoryReporter;1'
[2020-01-16 16:40:18,786] [INFO] koInitService: Adding pre startup service for 'koCommandmentService': '@activestate.com/koCommandmentService;1'
[2020-01-16 16:40:18,818] [INFO] koInitService: Adding pre startup service for 'koDBGPManager': '@activestate.com/koDBGPManager;1'
[2020-01-16 16:40:18,848] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:18,881] [ERROR] koAppInfo: Failed to check version of executable C:\Users\Me\AppData\Local\Microsoft\WindowsApps\python.exe
Traceback (most recent call last):
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\components\koAppInfo.py", line 190, in _isValidExecutable
    isvalid = self._isValidExecutableVersion(exe)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\components\koAppInfo.py", line 162, in _isValidExecutableVersion
    versionParts = invocationutils.split_short_ver(ver, intify=True)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\python\komodo\invocationutils.py", line 94, in split_short_ver
    raise ValueError("%r is not a valid short version string" % ver_str)
ValueError: '' is not a valid short version string
[2020-01-16 16:40:19,020] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2020-01-16 16:40:19,020] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2020-01-16 16:40:19,020] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2020-01-16 16:40:20,193] [WARNING] tool.js: Could not retrieve api key credentials
[2020-01-16 16:40:20,848] [DEBUG] ko.launch: Response: http://docs.komodoide.com/__omnigollum__/auth/github?origin=%2Fcreate%2Fchangelog%2F12 (404)
[2020-01-16 16:40:20,848] [DEBUG] ko.launch: versioncheck on http://docs.komodoide.com/changelog/120
[2020-01-16 16:40:21,802] [WARNING] tool.js: Stderr while running state tool installer: File C:\Users\Me\AppData\Local\Temp\6767a500-958d-4f72-a3a5-a90705d55098install.ps1 cannot be loaded because 

[2020-01-16 16:40:21,802] [WARNING] tool.js: Stderr while running state tool installer: running scripts is disabled on this system. For more information, see about_Execution_Policies at 
https:/go.microsoft.com/fwlink/?LinkID=135170.
    + CategoryInfo          : SecurityError: (:) [], ParentContainsErrorRecordException
    + FullyQualifiedErrorId : UnauthorizedAccess

[2020-01-16 16:40:21,990] [DEBUG] ko.launch: Response: http://docs.komodoide.com/__omnigollum__/auth/github?origin=%2Fcreate%2Fchangelog%2F120 (404)
[2020-01-16 16:40:22,473] [DEBUG] codeintel/process: stdout: 
port:49833

pid:7864

[2020-01-16 16:40:22,473] [INFO] codeintel/process: CodeIntel started on port 49833
[2020-01-16 16:40:22,473] [DEBUG] codeintel/process: Calling callbacks for: started, number: 1
[2020-01-16 16:40:25,348] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-16 16:40:37,520] [ERROR] Platform Login: Could not save private key, error: The system cannot find the path specified.
Traceback from ERROR in 'Platform Login' logger:
    Logger.prototype.error@chrome://komodo/content/sdk/logging.js:411:27
    login/</<.onFail@chrome://komodo/content/login/login.js:224:25
    runSh/<@chrome://state/content/js/sdk/tool.js:297:17
    emit@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/event/core.js:96:9
    initialize/proc<.done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process.js:84:13
    _done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process/subprocess.js:1025:25
    injectOpenHandler/tw.openDialog@chrome://komodo/content/global.js:120:22
    openDialogWrap@chrome://komodo/content/komodo.js:629:19
    ko.windowManager.openWindow@chrome://komodo/content/library/windowManager.js:113:16
    this.loginDialog@chrome://komodo/content/sdk/auth.js:143:1
    openLoginDialog@chrome://komodo/content/komodo.js:31:25
    authenticateUser/<@chrome://komodo/content/komodo.js:27:67
    this.authenticated@chrome://komodo/content/sdk/auth.js:39:13
    authenticateUser@chrome://komodo/content/komodo.js:27:5
    onloadDelay/</<@chrome://komodo/content/komodo.js:454:13

[2020-01-16 16:41:04,145] [ERROR] Platform Login: Could not save private key, error: The system cannot find the path specified.
Traceback from ERROR in 'Platform Login' logger:
    Logger.prototype.error@chrome://komodo/content/sdk/logging.js:411:27
    login/</<.onFail@chrome://komodo/content/login/login.js:224:25
    runSh/<@chrome://state/content/js/sdk/tool.js:297:17
    emit@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/event/core.js:96:9
    initialize/proc<.done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process.js:84:13
    _done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process/subprocess.js:1025:25
    injectOpenHandler/tw.openDialog@chrome://komodo/content/global.js:120:22
    openDialogWrap@chrome://komodo/content/komodo.js:629:19
    ko.windowManager.openWindow@chrome://komodo/content/library/windowManager.js:113:16
    this.loginDialog@chrome://komodo/content/sdk/auth.js:143:1
    openLoginDialog@chrome://komodo/content/komodo.js:31:25
    authenticateUser/<@chrome://komodo/content/komodo.js:27:67
    this.authenticated@chrome://komodo/content/sdk/auth.js:39:13
    authenticateUser@chrome://komodo/content/komodo.js:27:5
    onloadDelay/</<@chrome://komodo/content/komodo.js:454:13

[2020-01-16 21:55:45,690] [ERROR] Platform Login: Could not save private key, error: The system cannot find the path specified.
Traceback from ERROR in 'Platform Login' logger:
    Logger.prototype.error@chrome://komodo/content/sdk/logging.js:411:27
    login/</<.onFail@chrome://komodo/content/login/login.js:224:25
    runSh/<@chrome://state/content/js/sdk/tool.js:297:17
    emit@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/event/core.js:96:9
    initialize/proc<.done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process.js:84:13
    _done@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/commonjs/sdk/system/child_process/subprocess.js:1025:25
    injectOpenHandler/tw.openDialog@chrome://komodo/content/global.js:120:22
    openDialogWrap@chrome://komodo/content/komodo.js:629:19
    ko.windowManager.openWindow@chrome://komodo/content/library/windowManager.js:113:16
    this.loginDialog@chrome://komodo/content/sdk/auth.js:143:1
    openLoginDialog@chrome://komodo/content/komodo.js:31:25
    authenticateUser/<@chrome://komodo/content/komodo.js:27:67
    this.authenticated@chrome://komodo/content/sdk/auth.js:39:13
    authenticateUser@chrome://komodo/content/komodo.js:27:5
    onloadDelay/</<@chrome://komodo/content/komodo.js:454:13

careyh · January 17, 2020, 4:49pm

Perfect, thanks @bits-za

Can you open a Powershell terminal and run the following. It will attempt to manually install the ActiveState State Tool, which appears to be failing to install on start up.

IEX(New-Object Net.WebClient).downloadString('https://platform.activestate.com/dl/cli/install.ps1')

Let me know what happens, copy and paste the output here.

Carey

bits-za · January 18, 2020, 6:53am

Hi Carey

PS C:\Users\Me> IEX(New-Object Net.WebClient).downloadString('https://platform.activestate.com/dl/cli/install.ps1')                                                                                                                         Installing to 'C:\Users\Pierre\AppData\Roaming\ActiveState\bin'...

Continue? [y/N]
: y
NOTE: C:\Users\Me\AppData\Roaming\ActiveState\bin will be created

Preparing for installation...

Determining latest version...

Fetching the latest version: 0.2.2-3583...

Verifying checksums...

Extracting windows-amd64.zip...

Updating environment...

Adding C:\Users\Me\AppData\Roaming\ActiveState\bin to user PATH

State tool successfully installed to: C:\Users\Me\AppData\Roaming\ActiveState\bin.
Please close your Powershell prompt and open a CMD prompt in order to start using the 'state.exe' program.  Powershell support is coming soon.
PS C:\Users\Me>

State Tool installed without a hitch.
Komodo IDE 12 now allows me tog in without a problem either.

I see one error in the log file line 44

[2020-01-18 08:47:44,556] [INFO] Startup: Welcome to Komodo IDE 12.0.0 build 91824 (platform win32-x86, running on Windows post2012Server version 6.3.9600)
[2020-01-18 08:47:44,556] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\komodo.exe built on Tue Jan 14 10:21:05 2020
[2020-01-18 08:47:45,444] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2020-01-18 08:47:45,513] [INFO] Platform Auth: Using API URL: https://platform.activestate.com//api/v1
[2020-01-18 08:47:45,513] [WARNING] root: [object Object].logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1).
    @chrome://komodo/content/komodo.js:15:1

[2020-01-18 08:47:45,644] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:46,161] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in 

[2020-01-18 08:47:46,263] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:46,493] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset'
[2020-01-18 08:47:46,552] [WARNING] ko.widgets: Pref path doesn't exist: windowWorkspace, 1
[2020-01-18 08:47:46,684] [WARNING] ko.widgets: Could not restore widget unittest-widget
[2020-01-18 08:47:46,698] [WARNING] ko.widgets: Could not restore widget symbolbrowser-widget
[2020-01-18 08:47:46,937] [DEBUG] ko.launch: versioncheck on http://docs.komodoide.com/changelog/12
[2020-01-18 08:47:47,220] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1'
[2020-01-18 08:47:47,706] [INFO] codeintel/process: Starting CodeIntel
[2020-01-18 08:47:47,706] [DEBUG] codeintel/process: PYTHONPATH: C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\python\..\lib\python2.7;C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\support\dbgp\pythonlib;C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\extensions\codeintel@activestate.com\content\..\pylib\codeintel\lib;C:\Program Files (x86)\ActiveState Komodo IDE 12\lib\mozilla\extensions\codeintel@activestate.com\content\..\pylib\codeintel\env\Lib\site-packages
[2020-01-18 08:47:47,790] [INFO] elastic_tabstops: Elastic tabstops loaded.
[2020-01-18 08:47:47,852] [INFO] komodospellchecker: Spell checker loaded.
[2020-01-18 08:47:47,852] [INFO] komodospellchecker: Using dictionary en-US
[2020-01-18 08:47:49,335] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:49,453] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:49,569] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:49,732] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:49,854] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:49,986] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:50,302] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:50,434] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:50,533] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:50,671] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:50,934] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:51,019] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koLessProtocolHandler.js:154
[2020-01-18 08:47:51,019] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koLessProtocolHandler.js:154
[2020-01-18 08:47:51,019] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koLessProtocolHandler.js:154
[2020-01-18 08:47:51,072] [INFO] koInitService: Adding pre startup service for 'KoMemoryReporter': '@activestate.com/koMemoryReporter;1'
[2020-01-18 08:47:51,072] [INFO] koInitService: Adding pre startup service for 'koCommandmentService': '@activestate.com/koCommandmentService;1'
[2020-01-18 08:47:51,088] [INFO] koInitService: Adding pre startup service for 'koDBGPManager': '@activestate.com/koDBGPManager;1'
[2020-01-18 08:47:51,319] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:51,648] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:51,796] [ERROR] console-logger: TypeError: n is undefined (2) in chrome://komodo/content/contrib/commonjs/underscore.js:5
Traceback (most recent call last):
  File "chrome://komodo/content/contrib/commonjs/underscore.js", line 5, in 

[2020-01-18 08:47:51,881] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2020-01-18 08:47:51,895] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2020-01-18 08:47:51,895] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2020-01-18 08:47:52,335] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:52,466] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:52,551] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:52,651] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:53,052] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:53,236] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:53,384] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429
[2020-01-18 08:47:53,769] [WARNING] tool.js: Stderr while running state tool installer: File C:\Users\Pierre\AppData\Local\Temp\8728c046-f082-4802-b94a-f506647f9944install.ps1 cannot be loaded because 
running scripts is disabled on this system. For more information, see about_Execution_Policies at 
https:/go.microsoft.com/fwlink/?LinkID=135170.
    + CategoryInfo          : SecurityError: (:) [], ParentContainsErrorRecordException
    + FullyQualifiedErrorId : UnauthorizedAccess

[2020-01-18 08:47:53,884] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2012/lib/mozilla/components/koamAddonManager.js:138
[2020-01-18 08:47:54,138] [DEBUG] ko.launch: Response: http://docs.komodoide.com/__omnigollum__/auth/github?origin=%2Fcreate%2Fchangelog%2F12 (404)
[2020-01-18 08:47:54,138] [DEBUG] ko.launch: versioncheck on http://docs.komodoide.com/changelog/120
[2020-01-18 08:47:54,223] [DEBUG] codeintel/process: stdout: 
port:51798

pid:10660

[2020-01-18 08:47:54,223] [INFO] codeintel/process: CodeIntel started on port 51798
[2020-01-18 08:47:54,223] [DEBUG] codeintel/process: Calling callbacks for: started, number: 1
[2020-01-18 08:47:54,440] [WARNING] console-logger: Unknown descriptor 'font-display' in @font-face rule.  Skipped to next declaration. (1) in less://komodo/skin/global/global.less:1429

Thanks for your help.

careyh · January 20, 2020, 8:36pm

@bits-za thanks for keeping us posted and your patience!

careyh · January 20, 2020, 11:49pm

@bits-za,

I just noticed you have the same error in your logs that you just sent. Komodo is still attempting to install the state tool. Can you confirm that you are able to start and use Komodo now?

Error:

tool.js: Stderr while running state tool installer: File C:\Users\Me\AppData\Local\Temp\6767a500-958d-4f72-a3a5-a90705d55098install.ps1 cannot be loaded because 

[2020-01-16 16:40:21,802] [WARNING] tool.js: Stderr while running state tool installer: running scripts is disabled on this system. For more information, see about_Execution_Policies at 
https:/go.microsoft.com/fwlink/?LinkID=135170.
    + CategoryInfo          : SecurityError: (:) [], ParentContainsErrorRecordException
    + FullyQualifiedErrorId : UnauthorizedAccess

For anyone else that comes across this, I’ve created a bug report for this issue in case anyone else can reproduce it and can provide additional information:

Carey

bits-za · January 21, 2020, 5:13am

Hi Carey

Komodo 12 is working.

I noticed this bit in the log as well. Haven’t had time to look into it yet.

[2020-01-18 08:47:53,769] [WARNING] tool.js: Stderr while running state tool installer: File C:\Users\Pierre\AppData\Local\Temp\8728c046-f082-4802-b94a-f506647f9944install.ps1 cannot be loaded because 
running scripts is disabled on this system. For more information, see about_Execution_Policies at 
https:/go.microsoft.com/fwlink/?LinkID=135170.

bits-za · January 21, 2020, 5:27am

The script is not signed, which means I have to allow unsigned scripts to execute. Sorry about the back ticks - I seem to be screwing it up.

[2020-01-21 07:24:40,046] [WARNING] tool.js: Stderr while running state tool installer: File C:\Users\Pierre\AppData\Local\Temp\45f71324-a700-44b2-b0f4-f5db02936d9ainstall.ps1 cannot be loaded. The file 
C:\Users\Pierre\AppData\Local\Temp\45f71324-a700-44b2-b0f4-f5db02936d9ainstall.ps1 is not digitally signed. You cannot 
run this script on the current system. For more information about running scripts and setting execution policy, see

bits-za · January 21, 2020, 6:06am

After changing Windows PowerShell -> Turn on Script Execution -> Allow all scripts
the error is gone.

The only remaining error is
[2020-01-21 08:02:48,401] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
File “”, line 0, in

careyh · January 21, 2020, 7:02pm

That’s correct but it shouldn’t actually prevent Komodo from installing in my testing but I wouldn’t be surprised if I was missing some granular permissions nuance in Windows.

Make sure you’re putting the back ticks on separate lines from the code it’s wrapping eg:

\```
blah
\```

I’d have to see the entire log to know what this is from but it doesn’t look related to the issue we were diagosing.

Any way, glad you’re able to work! Thanks for reporting back!

Carey

aladin · February 4, 2020, 9:05pm

IEX(New-Object Net.WebClient).downloadString(‘https://platform.activestate.com/dl/cli/install.ps1’) WARNING: x86 processors are not supported at this time
WARNING: Contact ActiveState Support for assistance
WARNING: Aborting installation
1

careyh · February 4, 2020, 9:06pm

@aladin, 32bit computers aren’t supported by the state tool. You’ll have to use Komodo without the Platform integration features.

Carey