License error for trial version

Support Resolved
1

I’m trying to use the trial version of Komodo to check things out. After the install (9.1) I get an error saying Your installed license is not compatible with this version.

I’m pretty sure I haven’t had a trial version installed before. Anything I can do to get the trial working? I did install in a non-standard location – would that be a problem?

Thanks,

John K

2

That’s very odd. Would you mind contacting sales? They might be able to simply extend your trial.

3

@jaknupp,

Try the steps in this Komodo broken License FAQ to workaround the issue.

  • Carey