Komodo IDE from Komodo-IDE-10.0.0-89159.msi random crash issue

Installed on Win7-64.

I’ve had this happen a few times, usually when I have selected text in a Python .py file(Python 3 is default for these), copied it, then changed focus to another application to paste the text and Komodo has been sitting idle for a couple of minutes. Below is the full contents of the pystderr.log from the latest occurrence. I will look for a later version of Komodo and update this thread with any future logs from crashes.

[2016-08-25 11:51:55,130] [INFO] Startup: Welcome to Komodo IDE 10.0.1 build 89237 (platform win32-x86, running on Windows 7 version 6.1.7601)
[2016-08-25 11:51:55,130] [INFO] Startup: C:\program files (x86)\activestate komodo ide 10\lib\mozilla\komodo.exe built on Wed Jun 15 10:57:56 2016
[2016-08-25 11:51:56,092] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2016-08-25 11:51:56,164] [WARNING] root: ko.logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1).
    @chrome://komodo/content/komodo.js:15:1

[2016-08-25 11:51:56,638] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in

[2016-08-25 11:51:57,390] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset'
[2016-08-25 11:52:01,450] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1'
[2016-08-25 11:52:01,582] [INFO] elastic_tabstops: Elastic tabstops loaded.
[2016-08-25 11:52:01,655] [INFO] komodospellchecker: Spell checker loaded.
[2016-08-25 11:52:01,655] [INFO] komodospellchecker: Using dictionary en-US
[2016-08-25 11:52:01,766] [ERROR] koScopeDocs-Py: Could not find cix for ext
[2016-08-25 11:52:01,782] [ERROR] koScopeDocs-Py: Could not find cix for html5
[2016-08-25 11:52:02,539] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in

[2016-08-25 11:52:05,851] [INFO] koInitService: Adding pre startup service for 'KoMemoryReporter': '@activestate.com/koMemoryReporter;1'
[2016-08-25 11:52:05,854] [INFO] koInitService: Adding pre startup service for 'koCommandmentService': '@activestate.com/koCommandmentService;1'
[2016-08-25 11:52:05,861] [INFO] koInitService: Adding pre startup service for 'koDBGPManager': '@activestate.com/koDBGPManager;1'
[2016-08-25 11:52:06,867] [ERROR] scc.history:
-- EXCEPTION START --
TypeError: gSCCHistoryDialog.urlsTreeView.selection is undefined
+ stack
    scc_history_OnLoad@chrome://komodo/content/scc/history.js:259:13
    observer.observe@chrome://komodo/content/scc/history.js:813:17
-- EXCEPTION END --
[2016-08-25 11:52:06,898] [DEBUG] console: warn: TypeError {}
[2016-08-25 11:52:10,540] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/program%20files%20(x86)/activestate%20komodo%20ide%2010/lib/mozilla/components/koamAddonManager.js:138
[2016-08-25 11:53:27,677] [WARNING] console-logger: Key event not available on GTK2: key="u" modifiers="control,shift" (1) in chrome://komodo/content/komodo.xul:0
[2016-08-25 11:53:27,678] [WARNING] console-logger: Key event not available on some keyboard layouts: key="v" modifiers="control,alt" (1) in chrome://komodo/content/komodo.xul:0

Nothing out of the ordinary in those logs other than it’s reporting that you’re using 10.0.1 not 10.0.0. I’m assuming you’ve upgraded using the auto update tool.

When Komodo crashes, what exactly happens? Do get a dialog asking you to send a crash report (Komodo dialog)? Or do you get the Windows “This application crashed, we’re trying to find something to do about it” dialog?

We’re tracking an issue that we originally labelled as OSX only but it sounds a lot like this crash that you’re seeing: https://github.com/Komodo/KomodoEdit/issues/1007

See Naatan’s commment for a set of commands you can use to disable features in Komodo and see if that eliminates the crashes. Best approach would be to disable one at a time, try Komodo for an extended period of time (at the very least until you experience another crash), then try disabling the next feature.

  • Carey

No messages or warnings, it just disappears.

Upon restart I sometimes get a message asking if I want to restore open files/projects.

OK, it now says “Not responding”. I think it’s about to crash. Yep, crashed. This time I saw and clicked on a button to send details about the crash. Here is the pystderr.log:

[2016-08-25 13:36:24,944] [INFO] Startup: Welcome to Komodo IDE 10.1.0 build 89455 (platform win32-x86, running on Windows 7 version 6.1.7601)
[2016-08-25 13:36:24,944] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\komodo.exe built on Mon Aug 22 08:23:01 2016
[2016-08-25 13:36:25,540] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2016-08-25 13:36:25,589] [WARNING] root: ko.logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1).
    @chrome://komodo/content/komodo.js:15:1

[2016-08-25 13:36:26,032] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in 

[2016-08-25 13:36:26,720] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset'
[2016-08-25 13:36:31,065] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1'
[2016-08-25 13:36:31,278] [INFO] komodospellchecker: Spell checker loaded.
[2016-08-25 13:36:31,278] [INFO] komodospellchecker: Using dictionary en-US
[2016-08-25 13:36:31,361] [ERROR] koScopeDocs-Py: Could not find cix for ext
[2016-08-25 13:36:31,368] [ERROR] koScopeDocs-Py: Could not find cix for html5
[2016-08-25 13:36:32,263] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in 

[2016-08-25 13:36:34,058] [ERROR] commands: doing _updateCommand: cmd_publishingOpenDialog: 
-- EXCEPTION START --
[Exception... "[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js" line: 3749}]'[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js" line: 3749}]' when calling method: [nsIController::isCommandEnabled]"  nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)"  location: "JS frame :: chrome://komodo/content/library/commands.js :: _command_updateCommand :: line 72"  data: yes]
+ QueryInterface (function) 3 lines
+ message (string) '[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js'...285 chars
+ result (number) 2153185313
+ name (string) 'NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS'
+ filename (string) 'chrome://komodo/content/library/commands.js'
+ lineNumber (number) 72
+ columnNumber (number) 0
+ location (object) JS frame :: chrome://komodo/content/library/commands.js :: _command_updateCommand :: line 72
| + QueryInterface (function) 3 lines
| + language (number) 2
| + languageName (string) 'JavaScript'
| + filename (string) 'chrome://komodo/content/library/commands.js'
| + name (string) '_command_updateCommand'
| + lineNumber (number) 72
| + columnNumber (number) 22
| + sourceLine (string) ''
| + caller (object) JS frame :: chrome://komodo/content/library/commands.js :: command_updateCommandset/commandset._updateTimer< :: line 99
| + formattedStack (string) '_command_updateCommand@chrome://komodo/content/library/commands.js:72:22
command_updateCommandset/commandset._updateTimer<@chrome://komodo/content/library/commands.js:99:21
'
| + inner (object) null
| + data (object) [xpconnect wrapped nsISupports]
| + QueryInterface (function) 3 lines
| + initialize (function) 3 lines
-- EXCEPTION END --
[2016-08-25 13:36:35,476] [ERROR] console-logger: TypeError: ko.places.manager is undefined (2) in chrome://komodo-places/content/places.js:3749
Traceback (most recent call last):
  File "chrome://komodo-places/content/places.js", line 3749, in 

[2016-08-25 13:36:35,500] [ERROR] commands: doing _updateCommand: cmd_publishingOpenDialog: 
-- EXCEPTION START --
[Exception... "[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js" line: 3749}]'[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js" line: 3749}]' when calling method: [nsIController::isCommandEnabled]"  nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)"  location: "JS frame :: chrome://komodo/content/library/commands.js :: _command_updateCommand :: line 72"  data: yes]
+ QueryInterface (function) 3 lines
+ message (string) '[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js'...285 chars
+ result (number) 2153185313
+ name (string) 'NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS'
+ filename (string) 'chrome://komodo/content/library/commands.js'
+ lineNumber (number) 72
+ columnNumber (number) 0
+ location (object) JS frame :: chrome://komodo/content/library/commands.js :: _command_updateCommand :: line 72
| + QueryInterface (function) 3 lines
| + language (number) 2
| + languageName (string) 'JavaScript'
| + filename (string) 'chrome://komodo/content/library/commands.js'
| + name (string) '_command_updateCommand'
| + lineNumber (number) 72
| + columnNumber (number) 22
| + sourceLine (string) ''
| + caller (object) JS frame :: chrome://komodo/content/library/commands.js :: command_updateCommandset/commandset._updateTimer< :: line 99
| + formattedStack (string) '_command_updateCommand@chrome://komodo/content/library/commands.js:72:22
command_updateCommandset/commandset._updateTimer<@chrome://komodo/content/library/commands.js:99:21
'
| + inner (object) null
| + data (object) [xpconnect wrapped nsISupports]
| + QueryInterface (function) 3 lines
| + initialize (function) 3 lines
-- EXCEPTION END --
[2016-08-25 13:36:35,509] [INFO] koInitService: Adding pre startup service for 'KoMemoryReporter': '@activestate.com/koMemoryReporter;1'
[2016-08-25 13:36:35,512] [INFO] koInitService: Adding pre startup service for 'koCommandmentService': '@activestate.com/koCommandmentService;1'
[2016-08-25 13:36:35,517] [INFO] koInitService: Adding pre startup service for 'koDBGPManager': '@activestate.com/koDBGPManager;1'
[2016-08-25 13:36:35,996] [ERROR] console-logger: TypeError: ko.places.manager is undefined (2) in chrome://komodo-places/content/places.js:3749
Traceback (most recent call last):
  File "chrome://komodo-places/content/places.js", line 3749, in 

[2016-08-25 13:36:39,542] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koamAddonManager.js:138
ERROR:xpcom:Unhandled exception calling 'int8 * run();'
Traceback (most recent call last):
  File "C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\python\xpcom\server\policy.py", line 300, in _CallMethod_
    return 0, func(*params)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\python\xpcom\components.py", line 237, in run
    self.result = self.fn(*self.args, **self.kwargs)
  File "C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\components\koAsyncOperations.py", line 62, in notifyCallback
    aOpCallback.callback(result, data)
  File "<XPCOMObject method 'callback'>", line 3, in callback
Exception: 2147500037 (NS_ERROR_FAILURE)
ERROR:xpcom:Unhandled exception calling 'int8 * collectReports(in nsISomething, in nsISomething, in boolean);'
Traceback (most recent call last):
  File "C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\python\xpcom\server\policy.py", line 300, in _CallMethod_
    return 0, func(*params)
TypeError: collectReports() takes exactly 3 arguments (4 given)
ERROR:xpcom:Unhandled exception calling 'int8 * collectReports(in nsISomething, in nsISomething, in boolean);'
Traceback (most recent call last):
  File "C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\python\xpcom\server\policy.py", line 300, in _CallMethod_
    return 0, func(*params)
TypeError: collectReports() takes exactly 3 arguments (4 given)

Disabled the prefs as suggested, still crashing after a short time idle:

[2016-08-25 14:44:13,969] [INFO] Startup: Welcome to Komodo IDE 10.1.0 build 89455 (platform win32-x86, running on Windows 7 version 6.1.7601)
[2016-08-25 14:44:13,969] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\komodo.exe built on Mon Aug 22 08:23:01 2016
[2016-08-25 14:44:14,641] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2016-08-25 14:44:14,710] [WARNING] root: ko.logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1).
    @chrome://komodo/content/komodo.js:15:1

[2016-08-25 14:44:15,253] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in 

[2016-08-25 14:44:15,944] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset'
[2016-08-25 14:44:16,628] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koamAddonManager.js:138
[2016-08-25 14:44:20,769] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1'
[2016-08-25 14:44:20,959] [INFO] komodospellchecker: Spell checker loaded.
[2016-08-25 14:44:20,959] [INFO] komodospellchecker: Using dictionary en-US
[2016-08-25 14:44:21,042] [ERROR] koScopeDocs-Py: Could not find cix for ext
[2016-08-25 14:44:21,051] [ERROR] koScopeDocs-Py: Could not find cix for html5
[2016-08-25 14:44:21,614] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in 

[2016-08-25 14:44:23,503] [ERROR] commands: doing _updateCommand: cmd_publishingOpenDialog: 
-- EXCEPTION START --
[Exception... "[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js" line: 3749}]'[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js" line: 3749}]' when calling method: [nsIController::isCommandEnabled]"  nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)"  location: "JS frame :: chrome://komodo/content/library/commands.js :: _command_updateCommand :: line 72"  data: yes]
+ QueryInterface (function) 3 lines
+ message (string) '[JavaScript Error: "ko.places.manager is undefined" {file: "chrome://komodo-places/content/places.js'...285 chars
+ result (number) 2153185313
+ name (string) 'NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS'
+ filename (string) 'chrome://komodo/content/library/commands.js'
+ lineNumber (number) 72
+ columnNumber (number) 0
+ location (object) JS frame :: chrome://komodo/content/library/commands.js :: _command_updateCommand :: line 72
| + QueryInterface (function) 3 lines
| + language (number) 2
| + languageName (string) 'JavaScript'
| + filename (string) 'chrome://komodo/content/library/commands.js'
| + name (string) '_command_updateCommand'
| + lineNumber (number) 72
| + columnNumber (number) 22
| + sourceLine (string) ''
| + caller (object) JS frame :: chrome://komodo/content/library/commands.js :: command_updateCommandset/commandset._updateTimer< :: line 99
| + formattedStack (string) '_command_updateCommand@chrome://komodo/content/library/commands.js:72:22
command_updateCommandset/commandset._updateTimer<@chrome://komodo/content/library/commands.js:99:21
'
| + inner (object) null
| + data (object) [xpconnect wrapped nsISupports]
| + QueryInterface (function) 3 lines
| + initialize (function) 3 lines
-- EXCEPTION END --
[2016-08-25 14:44:23,880] [ERROR] console-logger: TypeError: ko.places.manager is undefined (2) in chrome://komodo-places/content/places.js:3749
Traceback (most recent call last):
  File "chrome://komodo-places/content/places.js", line 3749, in 

[2016-08-25 14:44:23,888] [INFO] koInitService: Adding pre startup service for 'KoMemoryReporter': '@activestate.com/koMemoryReporter;1'
[2016-08-25 14:44:23,890] [INFO] koInitService: Adding pre startup service for 'koCommandmentService': '@activestate.com/koCommandmentService;1'
[2016-08-25 14:44:23,897] [INFO] koInitService: Adding pre startup service for 'koDBGPManager': '@activestate.com/koDBGPManager;1'
[2016-08-25 14:45:05,641] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@dark'. (1) in chrome://komodo/skin/global/colors.less:1
[2016-08-25 14:45:05,641] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@font'. (1) in chrome://komodo/skin/global/colors.less:4
[2016-08-25 14:45:05,641] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@size'. (1) in chrome://komodo/skin/global/colors.less:5
[2016-08-25 14:45:05,641] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@background'. (1) in chrome://komodo/skin/global/colors.less:8
[2016-08-25 14:45:05,641] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@foreground'. (1) in chrome://komodo/skin/global/colors.less:9
[2016-08-25 14:45:05,641] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@contrast'. (1) in chrome://komodo/skin/global/colors.less:10
[2016-08-25 14:45:05,642] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@border'. (1) in chrome://komodo/skin/global/colors.less:13
[2016-08-25 14:45:05,642] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@selected'. (1) in chrome://komodo/skin/global/colors.less:14
[2016-08-25 14:45:05,642] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@selected-foreground'. (1) in chrome://komodo/skin/global/colors.less:15
[2016-08-25 14:45:05,644] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@button'. (1) in chrome://komodo/skin/global/colors.less:16
[2016-08-25 14:45:05,644] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@button-foreground'. (1) in chrome://komodo/skin/global/colors.less:17
[2016-08-25 14:45:05,644] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@icons'. (1) in chrome://komodo/skin/global/colors.less:18
[2016-08-25 14:45:05,644] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox'. (1) in chrome://komodo/skin/global/colors.less:19
[2016-08-25 14:45:05,644] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-foreground'. (1) in chrome://komodo/skin/global/colors.less:20
[2016-08-25 14:45:05,644] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@caption'. (1) in chrome://komodo/skin/global/colors.less:21
[2016-08-25 14:45:05,645] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@special'. (1) in chrome://komodo/skin/global/colors.less:24
[2016-08-25 14:45:05,645] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@secondary-special'. (1) in chrome://komodo/skin/global/colors.less:25
[2016-08-25 14:45:05,647] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@foreground-special'. (1) in chrome://komodo/skin/global/colors.less:26
[2016-08-25 14:45:05,647] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@contrast-special'. (1) in chrome://komodo/skin/global/colors.less:27
[2016-08-25 14:45:05,647] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-special'. (1) in chrome://komodo/skin/global/colors.less:28
[2016-08-25 14:45:05,648] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-foreground-special'. (1) in chrome://komodo/skin/global/colors.less:29
[2016-08-25 14:45:05,648] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@icons-special'. (1) in chrome://komodo/skin/global/colors.less:30
[2016-08-25 14:45:05,648] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@widget'. (1) in chrome://komodo/skin/global/colors.less:33
[2016-08-25 14:45:05,648] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@foreground-widget'. (1) in chrome://komodo/skin/global/colors.less:34
[2016-08-25 14:45:05,650] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@contrast-widget'. (1) in chrome://komodo/skin/global/colors.less:35
[2016-08-25 14:45:05,650] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@special-widget'. (1) in chrome://komodo/skin/global/colors.less:36
[2016-08-25 14:45:05,651] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@special-foreground-widget'. (1) in chrome://komodo/skin/global/colors.less:37
[2016-08-25 14:45:05,651] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-widget'. (1) in chrome://komodo/skin/global/colors.less:38
[2016-08-25 14:45:05,651] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-foreground-widget'. (1) in chrome://komodo/skin/global/colors.less:39
[2016-08-25 14:45:05,651] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@icons-widget'. (1) in chrome://komodo/skin/global/colors.less:40
[2016-08-25 14:45:05,651] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-ok'. (1) in chrome://komodo/skin/global/colors.less:43
[2016-08-25 14:45:05,653] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-new'. (1) in chrome://komodo/skin/global/colors.less:44
[2016-08-25 14:45:05,653] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-modified'. (1) in chrome://komodo/skin/global/colors.less:45
[2016-08-25 14:45:05,654] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-deleted'. (1) in chrome://komodo/skin/global/colors.less:46
[2016-08-25 14:45:05,654] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-sync'. (1) in chrome://komodo/skin/global/colors.less:47
[2016-08-25 14:45:05,654] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-conflict'. (1) in chrome://komodo/skin/global/colors.less:48
[2016-08-25 14:45:05,654] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-error'. (1) in chrome://komodo/skin/global/colors.less:51
[2016-08-25 14:45:05,654] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-warning'. (1) in chrome://komodo/skin/global/colors.less:52
[2016-08-25 14:45:05,655] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-info'. (1) in chrome://komodo/skin/global/colors.less:53
[2016-08-25 14:45:05,655] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-ok'. (1) in chrome://komodo/skin/global/colors.less:54
[2016-08-25 14:45:05,657] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-foreground'. (1) in chrome://komodo/skin/global/colors.less:55
[2016-08-25 14:45:05,657] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@window-button-close'. (1) in chrome://komodo/skin/global/colors.less:57
[2016-08-25 14:45:05,657] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@window-button-maximize'. (1) in chrome://komodo/skin/global/colors.less:58
[2016-08-25 14:45:05,657] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@window-button-minimize'. (1) in chrome://komodo/skin/global/colors.less:59
[2016-08-25 14:45:05,657] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@font'. (1) in resource://profile/colors.less:1
[2016-08-25 14:45:05,658] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@size'. (1) in resource://profile/colors.less:2
[2016-08-25 14:45:05,658] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@background'. (1) in resource://profile/colors.less:3
[2016-08-25 14:45:05,660] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@foreground'. (1) in resource://profile/colors.less:4
[2016-08-25 14:45:05,660] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@contrast'. (1) in resource://profile/colors.less:5
[2016-08-25 14:45:05,660] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@border'. (1) in resource://profile/colors.less:6
[2016-08-25 14:45:05,661] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@selected'. (1) in resource://profile/colors.less:7
[2016-08-25 14:45:05,661] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@selected-foreground'. (1) in resource://profile/colors.less:8
[2016-08-25 14:45:05,661] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@button'. (1) in resource://profile/colors.less:9
[2016-08-25 14:45:05,661] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@button-foreground'. (1) in resource://profile/colors.less:10
[2016-08-25 14:45:05,663] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@icons'. (1) in resource://profile/colors.less:11
[2016-08-25 14:45:05,663] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox'. (1) in resource://profile/colors.less:12
[2016-08-25 14:45:05,663] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-foreground'. (1) in resource://profile/colors.less:13
[2016-08-25 14:45:05,664] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@caption'. (1) in resource://profile/colors.less:14
[2016-08-25 14:45:05,664] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@special'. (1) in resource://profile/colors.less:15
[2016-08-25 14:45:05,664] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@secondary-special'. (1) in resource://profile/colors.less:16
[2016-08-25 14:45:05,664] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@foreground-special'. (1) in resource://profile/colors.less:17
[2016-08-25 14:45:05,665] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@contrast-special'. (1) in resource://profile/colors.less:18
[2016-08-25 14:45:05,665] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-special'. (1) in resource://profile/colors.less:19
[2016-08-25 14:45:05,667] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-foreground-special'. (1) in resource://profile/colors.less:20
[2016-08-25 14:45:05,667] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@icons-special'. (1) in resource://profile/colors.less:21
[2016-08-25 14:45:05,667] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-ok'. (1) in resource://profile/colors.less:22
[2016-08-25 14:45:05,667] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-new'. (1) in resource://profile/colors.less:23
[2016-08-25 14:45:05,667] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-modified'. (1) in resource://profile/colors.less:24
[2016-08-25 14:45:05,668] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-deleted'. (1) in resource://profile/colors.less:25
[2016-08-25 14:45:05,668] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-sync'. (1) in resource://profile/colors.less:26
[2016-08-25 14:45:05,670] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@scc-conflict'. (1) in resource://profile/colors.less:27
[2016-08-25 14:45:05,670] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-error'. (1) in resource://profile/colors.less:28
[2016-08-25 14:45:05,671] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-warning'. (1) in resource://profile/colors.less:29
[2016-08-25 14:45:05,671] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-info'. (1) in resource://profile/colors.less:30
[2016-08-25 14:45:05,671] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-ok'. (1) in resource://profile/colors.less:31
[2016-08-25 14:45:05,671] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@state-foreground'. (1) in resource://profile/colors.less:32
[2016-08-25 14:45:05,671] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@window-button-close'. (1) in resource://profile/colors.less:33
[2016-08-25 14:45:05,673] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@window-button-maximize'. (1) in resource://profile/colors.less:34
[2016-08-25 14:45:05,673] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@window-button-minimize'. (1) in resource://profile/colors.less:35
[2016-08-25 14:45:05,674] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@widget'. (1) in resource://profile/colors.less:36
[2016-08-25 14:45:05,674] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@foreground-widget'. (1) in resource://profile/colors.less:37
[2016-08-25 14:45:05,674] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@contrast-widget'. (1) in resource://profile/colors.less:38
[2016-08-25 14:45:05,674] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@special-widget'. (1) in resource://profile/colors.less:39
[2016-08-25 14:45:05,676] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@special-foreground-widget'. (1) in resource://profile/colors.less:40
[2016-08-25 14:45:05,676] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-widget'. (1) in resource://profile/colors.less:41
[2016-08-25 14:45:05,677] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@textbox-foreground-widget'. (1) in resource://profile/colors.less:42
[2016-08-25 14:45:05,677] [WARNING] console-logger: Unrecognized at-rule or error parsing at-rule '@icons-widget'. (1) in resource://profile/colors.less:43
[2016-08-25 14:45:05,677] [WARNING] console-logger: Error in parsing value for 'background'.  Declaration dropped. (1) in chrome://komodo/skin/browser.less:9
[2016-08-25 14:45:06,299] [ERROR] console-logger: The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. (0) in file:///c:/users/davean~1/appdata/local/temp/tmpzxis7q.html:0
Traceback (most recent call last):
  File "file:///c:/users/davean~1/appdata/local/temp/tmpzxis7q.html", line 0, in 

[2016-08-25 14:45:11,898] [WARNING] views: Inconsistent view count in view_closed event
[2016-08-25 14:45:11,948] [ERROR] console-logger: Error: Error setting property on NPObject! (2) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/scimoz_wrapper.js:726
Traceback (most recent call last):
  File "file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/scimoz_wrapper.js", line 726, in 

[2016-08-25 14:45:11,964] [WARNING] console-logger: Error in parsing value for 'left'.  Declaration dropped. (1) in chrome://console/content/views/console.html:0
[2016-08-25 14:45:28,085] [WARNING] console-logger: Key event not available on GTK2: key="u" modifiers="control,shift" (1) in chrome://komodo/content/komodo.xul:0
[2016-08-25 14:45:28,086] [WARNING] console-logger: Key event not available on some keyboard layouts: key="v" modifiers="control,alt" (1) in chrome://komodo/content/komodo.xul:0

So, as of this writing Komodo 10.1 is completely useless. It only runs for between two and five minutes before crashing. I have started over, essentially answering “no” when it asks to restore previously opened files and projects. I have switched back to native window borders, still no joy.

For now I am using 9.3 so that I can be productive. I have another person on my team for whom we purchased a 10.x license. Will that license work on 9.x or should we seek a refund on that and purchase a 9.x license separately, and upgrade whenever this all gets sorted out?

Could you try profile reset? Help > Troubleshooting > Reset Everything. See if that helps.

I don’t know what you mean by 9.x. If you have a license for 9 you can use any release of Komodo 9, including 9.3.2 which is the latest Komodo 9 release.

Has your other teammate tried Komodo 10? I’d think we would have more reports of this issue if it was ubiquitous. Please have your teammate try Komodo 10 and have them report here if they have issues.

  • Carey

Thanks for the response, Carey.

One interesting point; having restarted Komodo without allowing it to try to recover open files, etc. I left it there with no files open for over an hour and it did not crash. Perhaps it has something to do with open files?

To clarify the points about versions:

When I started at this company I convinced them to buy me a license for me to use the latest Komodo IDE. I started with 9. - something, latest 9.x installed on my system is 9.3.

Now I want people in my group to have Komodo available to them. I just hired an individual and we bought and installed Komodo 10. - something on her OSX laptop. She is also having crash issues. I have asked her to check in here.

My question was, given that she has no license for Komodo 9.x, can she use the license that was obtained for her to run Komodo 10.x to activate a Komodo 9.x installation? Another way to state this is, if someone purchases a license for Komodo IDE version ‘n’, is it possible for them to use this license with the prior version of Komodo, e.g. version ‘n-1’?

This is a bit helpful but unfortunately not very telling as that could be any number of things. Komodo does A LOT when files are open. You and your coworker are likely hitting the issue I mentioned above: https://github.com/Komodo/KomodoEdit/issues/1007 You mentioned Komodo crashes in the background which is the main common symptom in that issue. That issue is a very high priority for us. If you have additional information to provide in that issue then please contribute it in the issue report.

Thank you for clarifying. I unfortunately can’t answer this. You’ll need to contact sales@activestate.com to ask if there is anything they can do to help. I’m sorry i can’t be of more assistance there.

  • Carey