Icons are gone

Support
1

I had IDE 10.1 and I don’t remember if this happened when installed IDE 10.2 or when installed EDIT 10.2 (EDIT installed after IDE)…but the file icons dissapeared.

They are not showing in both left panel and top breadcrumb.

komodo_icons_gone.png1920×1080 50 KB

2

Can you reproduce this in safe-mode? Help > Troubleshooting > Restart in safe-mode.

Also, can you reproduce this just by switching to the default color-scheme?

3

Sadly, the icons are still not showing both in safe mode and with default color-scheme

4

Did you install Komodo in any sort of non-standard way? I know on OSX for example icons can fail to show if you are running Komodo from a .dmg rather than unpacking it.

5

I don’t think so. I 'll try to uninstall, clean de registry an install again.

Unless you want me to try somenthing else

6

I think that would be a good test, might be corrupted or have some invalid permissions. We don’t use the registry so you can skip that part.

7

uninstalled komodo from control panel, deleted files from AppData/Roaming and AppData/Local

installed brand new komodo ide 10.2.1 but icons are not showing

komodo_new.png1920×1080 48.4 KB

8

Could you share your error log? Help > Troubleshooting > View Log File

9 
[2017-04-12 11:45:43,076] [INFO] Startup: Welcome to Komodo IDE 10.2.1 build 89853 (platform win32-x86, running on Windows post2012Server version 6.3.9600)
[2017-04-12 11:45:43,076] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\komodo.exe built on Wed Mar 08 12:38:48 2017
[2017-04-12 11:45:43,563] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2017-04-12 11:45:43,618] [WARNING] root: ko.logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1).
    @chrome://komodo/content/komodo.js:15:1

[2017-04-12 11:45:44,099] [ERROR] console-logger: bad script XDR magic number (0) in :0
Traceback (most recent call last):
  File "", line 0, in 

[2017-04-12 11:45:44,332] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset'
[2017-04-12 11:45:45,130] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1'
[2017-04-12 11:45:45,276] [INFO] elastic_tabstops: Elastic tabstops loaded.
[2017-04-12 11:45:45,338] [INFO] komodospellchecker: Spell checker loaded.
[2017-04-12 11:45:45,338] [INFO] komodospellchecker: Using dictionary en-US
[2017-04-12 11:45:49,017] [WARNING] RefactoringLanguageServiceBase: Can't find a refactoring service for Text
[2017-04-12 11:45:49,017] [WARNING] koLanguage: Asked for unknown language: 'None'
[2017-04-12 11:45:49,102] [INFO] koInitService: Adding pre startup service for 'KoMemoryReporter': '@activestate.com/koMemoryReporter;1'
[2017-04-12 11:45:49,105] [INFO] koInitService: Adding pre startup service for 'koCommandmentService': '@activestate.com/koCommandmentService;1'
[2017-04-12 11:45:49,115] [INFO] koInitService: Adding pre startup service for 'koDBGPManager': '@activestate.com/koDBGPManager;1'
[2017-04-12 11:45:49,125] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koLessProtocolHandler.js:154
[2017-04-12 11:45:49,125] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koLessProtocolHandler.js:154
[2017-04-12 11:45:49,127] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koLessProtocolHandler.js:154
[2017-04-12 11:45:49,134] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koLessProtocolHandler.js:154
[2017-04-12 11:45:49,135] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koLessProtocolHandler.js:154
[2017-04-12 11:45:49,137] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koLessProtocolHandler.js:154
[2017-04-12 11:45:49,857] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2017-04-12 11:45:49,858] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2017-04-12 11:45:49,858] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in chrome://unittest/content/views/panel.xul:0
[2017-04-12 11:45:52,352] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koamAddonManager.js:138
[2017-04-12 11:45:57,943] [ERROR] koScopeDocs-Py: Could not find cix for ext
[2017-04-12 11:45:57,946] [ERROR] koScopeDocs-Py: Could not find cix for html5
[2017-04-12 11:45:58,049] [WARNING] console-logger: Key event not available on GTK2: key="u" modifiers="control,shift" (1) in chrome://komodo/content/komodo.xul:0
[2017-04-12 11:45:58,049] [WARNING] console-logger: Key event not available on some keyboard layouts: key="w" modifiers="control,alt" (1) in chrome://komodo/content/komodo.xul:0
[2017-04-12 11:45:58,049] [WARNING] console-logger: Key event not available on some keyboard layouts: key="n" modifiers="control,alt" (1) in chrome://komodo/content/komodo.xul:0
[2017-04-12 11:45:58,049] [WARNING] console-logger: Key event not available on some keyboard layouts: key="s" modifiers="control,alt" (1) in chrome://komodo/content/komodo.xul:0
[2017-04-12 11:45:58,049] [WARNING] console-logger: Key event not available on some keyboard layouts: key="d" modifiers="control,alt,shift" (1) in chrome://komodo/content/komodo.xul:0
[2017-04-12 12:55:42,210] [ERROR] console-logger: TypeError: this._getRequireMethod is not a function (2) in chrome://komodo/content/bindings/windows.xml:266
Traceback (most recent call last):
  File "chrome://komodo/content/bindings/windows.xml", line 266, in 

[2017-04-12 12:55:50,155] [WARNING] console-logger: Key event not available on GTK2: key="u" modifiers="control,shift" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-12 12:55:50,157] [WARNING] console-logger: Key event not available on some keyboard layouts: key="w" modifiers="control,alt" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-12 12:55:50,158] [WARNING] console-logger: Key event not available on some keyboard layouts: key="n" modifiers="control,alt" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-12 12:55:50,160] [WARNING] console-logger: Key event not available on some keyboard layouts: key="s" modifiers="control,alt" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-12 12:55:50,161] [WARNING] console-logger: Key event not available on some keyboard layouts: key="d" modifiers="control,alt,shift" (1) in chrome://komodo/content/tail/tail.xul:0
10

Maybe enabling debug mode for koicon logger would give you some useful info @nathanr?

11

This is worrying:

[2017-04-12 12:55:42,210] [ERROR] console-logger: TypeError: this._getRequireMethod is not a function (2) in chrome://komodo/content/bindings/windows.xml:266
Traceback (most recent call last):
  File "chrome://komodo/content/bindings/windows.xml", line 266, in

You’re on a completely new profile? No addons/userscripts?

12

I don’t know what that line means. New profile and no addons

13

Could you try

  • Uninstall Edit, then launch IDE - any difference?
  • Uninstall IDE, then download and install version 10.1

You can download 10.1 here:

http://downloads.activestate.com/Komodo/releases/10.1.4/

14

Wow this is really strange, icons are missing even with 10.1.4

The only thing I can mention is that this machine has this path for current user

C:\Users\#1\AppData\Local\ActiveState

I don’t know if that “#1” has something to do…

Here is the log if it helps:

[2017-04-17 10:15:30,950] [INFO] Startup: Welcome to Komodo IDE 10.1.4 build 89515 (platform win32-x86, running on Windows post2012Server version 6.3.9600)
[2017-04-17 10:15:30,950] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo IDE 10\lib\mozilla\komodo.exe built on Fri Dec 16 10:34:21 2016
[2017-04-17 10:15:31,460] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2017-04-17 10:15:31,976] [WARNING] root: ko.logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1).
    @chrome://komodo/content/komodo.js:15:1

[2017-04-17 10:15:32,838] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset'
[2017-04-17 10:15:33,358] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1'
[2017-04-17 10:15:33,548] [INFO] elastic_tabstops: Elastic tabstops loaded.
[2017-04-17 10:15:33,582] [INFO] komodospellchecker: Spell checker loaded.
[2017-04-17 10:15:33,582] [INFO] komodospellchecker: Using dictionary en-US
[2017-04-17 10:15:36,766] [INFO] koInitService: Adding pre startup service for 'KoMemoryReporter': '@activestate.com/koMemoryReporter;1'
[2017-04-17 10:15:36,767] [INFO] koInitService: Adding pre startup service for 'koCommandmentService': '@activestate.com/koCommandmentService;1'
[2017-04-17 10:15:36,776] [INFO] koInitService: Adding pre startup service for 'koDBGPManager': '@activestate.com/koDBGPManager;1'
[2017-04-17 10:15:36,782] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2010/lib/mozilla/components/koamAddonManager.js:138
[2017-04-17 10:15:40,763] [ERROR] codeintel.komodo.KoCodeIntelManager: failed to get langAppInfo.version for language JavaScript
[2017-04-17 10:15:48,216] [ERROR] koScopeDocs-Py: Could not find cix for ext
[2017-04-17 10:15:48,230] [ERROR] koScopeDocs-Py: Could not find cix for html5
[2017-04-17 10:15:50,298] [WARNING] views: Inconsistent view count in view_closed event
[2017-04-17 10:15:50,407] [WARNING] views: Inconsistent view count in view_opened event
[2017-04-17 10:16:19,492] [WARNING] console-logger: Key event not available on GTK2: key="u" modifiers="control,shift" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-17 10:16:19,493] [WARNING] console-logger: Key event not available on some keyboard layouts: key="w" modifiers="control,alt" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-17 10:16:19,494] [WARNING] console-logger: Key event not available on some keyboard layouts: key="n" modifiers="control,alt" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-17 10:16:19,496] [WARNING] console-logger: Key event not available on some keyboard layouts: key="s" modifiers="control,alt" (1) in chrome://komodo/content/tail/tail.xul:0
[2017-04-17 10:16:19,496] [WARNING] console-logger: Key event not available on some keyboard layouts: key="d" modifiers="control,alt,shift" (1) in chrome://komodo/content/tail/tail.xul:0
15

I would consider that highly suspicious. Can you try the following steps:

http://docs.komodoide.com/Troubleshooting/How-do-I-Start-Komodo-with-Default-Settings

16

Same result: no icons…

17

What is the path of %TEMP% on your Windows box? Put it in your explorer address bar and hit enter; see what the value is.

18

C:\Users\#1\AppData\Local\Temp

19

Haha dangit. Can you try running it like this:

set KOMODO_USERDATADIR=C:\temp
"C:\Program Files (x86)\ActiveState Komodo IDE 10\komodo.exe"

We want to test running Komodo outside of that directory with the #1.

20

now they are showing!!!