I can't get FTPS with Implicit SSL to work

Support
1

I just installed the 21 day trial, I am currently using Panic Coda (Mac Os X), but I’m looking to upgrade my coding environment.

I followed the getting started tutorial, and now I am trying to set up my servers.

One of the servers I need to connect to is an IIS 8 server that is set up with FTPS and Implicit SSL.
However, when I try to configure the publishing tool, the connection times out and I see a “JavaScript error” ?

There are not much settings I can enter, but I can connect fine to this server with other FTP programs, so I know my settings are correct.
Are there any hidden settings I can try ?

2

Hi, would you please post the contents of your Help > Troubleshooting > View Log File when you get the connection error? That may help us diagnose the problem. Thanks.

3

Hello Mitchell,

Here is the requested log :
[2016-12-02 17:35:52,876] [INFO] Startup: Welcome to Komodo IDE 10.1.2 build 89508 (platform macosx, running on Darwin 15.6.0 version Darwin Kernel Version 15.6.0: Thu Sep 1 15:01:16 PDT 2016; root:xnu-3248.60.11~2/RELEASE_X86_64)
[2016-12-02 17:35:52,876] [INFO] Startup: /Applications/Komodo IDE 10.app/Contents/MacOS/komodo built on Thu Nov 17 15:14:16 2016
[2016-12-02 17:35:52,974] [WARNING] koInitService: Unable to determine the current locale settings, defaulting to mac-roman
[2016-12-02 17:35:53,538] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381
[2016-12-02 17:35:53,712] [WARNING] root: ko.logging has been converted to a CommonJS module; use require(“ko/logging”) instead (since Komodo 9.0.0a1).
@chrome://komodo/content/komodo.js:15:1

[2016-12-02 17:35:54,306] [WARNING] keybindings: [Shift+Down] was used for ‘cmd_selectLineNext’, overriding to use ‘cmd_selectLineNext’
[2016-12-02 17:35:54,610] [WARNING] view.tabbed: Couldn’t re-open file: ‘/Users/viskwal/Documents/Komodo/PHP-1.php’, it does not exist.
[2016-12-02 17:35:54,961] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///Applications/Komodo%20IDE%2010.app/Contents/Resources/components/koamAddonManager.js:138
[2016-12-02 17:36:00,325] [INFO] koInitService: Adding pre startup service for ‘koFileStatusService’: ‘@activestate.com/koFileStatusService;1’
[2016-12-02 17:36:00,360] [INFO] elastic_tabstops: Elastic tabstops loaded.
[2016-12-02 17:36:00,385] [INFO] komodospellchecker: Spell checker loaded.
[2016-12-02 17:36:00,385] [INFO] komodospellchecker: Using dictionary en-US
[2016-12-02 17:36:00,482] [ERROR] koScopeDocs-Py: Could not find cix for ext
[2016-12-02 17:36:00,482] [ERROR] koScopeDocs-Py: Could not find cix for html5
[2016-12-02 17:36:00,986] [ERROR] console-logger: Exception while registering Focus Mode (0) in resource://gre/modules/addons/XPIProvider.jsm -> file:///Applications/Komodo%20IDE%2010.app/Contents/Resources/extensions/focusmode@activestate.com/bootstrap.js:11
Traceback (most recent call last):
File “resource://gre/modules/addons/XPIProvider.jsm -> file:///Applications/Komodo%20IDE%2010.app/Contents/Resources/extensions/focusmode@activestate.com/bootstrap.js”, line 11, in

[2016-12-02 17:36:00,987] [ERROR] console-logger: [object Object] (0) in resource://gre/modules/addons/XPIProvider.jsm -> file:///Applications/Komodo%20IDE%2010.app/Contents/Resources/extensions/focusmode@activestate.com/bootstrap.js:12
Traceback (most recent call last):
File “resource://gre/modules/addons/XPIProvider.jsm -> file:///Applications/Komodo%20IDE%2010.app/Contents/Resources/extensions/focusmode@activestate.com/bootstrap.js”, line 12, in

[2016-12-02 17:36:11,962] [INFO] koInitService: Adding pre startup service for ‘KoMemoryReporter’: ‘@activestate.com/koMemoryReporter;1’
[2016-12-02 17:36:11,963] [INFO] koInitService: Adding pre startup service for ‘koCommandmentService’: ‘@activestate.com/koCommandmentService;1’
[2016-12-02 17:36:11,964] [INFO] koInitService: Adding pre startup service for ‘koDBGPManager’: ‘@activestate.com/koDBGPManager;1’
[2016-12-02 17:36:28,528] [WARNING] views: Inconsistent view count in view_closed event
[2016-12-02 17:36:28,611] [WARNING] views: Inconsistent view count in view_opened event
[2016-12-02 17:36:34,758] [WARNING] koDocument: setting koDocument.codePage is DEPRECATED, hardwired to 65001 (unicode mode): 65001 ignored
[2016-12-02 17:38:02,667] [ERROR] koFTPSConnection: FTPS do_openSocket ERROR: timed out

4

Thanks, nothing stands out to me. @careyh you have more experience with remote connections. Perhaps you can help.

5

i need more information:
What other programs are you testing in?
What config fields are you filling in and with what? ie. implicit ftps should be using port 990 so are you setting that?
I don’t have an FTPS server with implicit connections configured and am a little slammed to be setting one up. Is it possible for you to email us the connection information so we can test for ourselves @Pete1?

You can send the information to support @ activestate . com.

  • Carey